SPCs Unleashed E8: Create more and better products for less money with happier customers through Relentless Improvement Feb 16, 2024

"Scream and shout that you've done good things"

Ali Hajou


 

As an SPC or other agile change agent, how do you help your organization turn Relentless Improvement from something you talk about to something you do? In this episode, Ali , Stephan, and Mark continue in their quest to...

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Coffee Club E2: The joy of feed-driven iteration and the challenge of bringing it to life (#2) Feb 06, 2024

"If you can get somebody to be brain melty and gooey and actually happy about it, man, go you!"

Rebecca Davis


 

Our second coffee club took a very wandering path. After Rebecca kicked us off talking about the RTE Summit, Eric's highlight of the week was the Princeton Panel discussion...

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Coffee Club E1: What we read on our holidays Jan 30, 2024

"I think being a leader and running an organization, especially one that's hard, that's big, is actually really hard. And it frustrates me when I read something and people are trying to make it sound easy or simple."

Rebecca Davis


 

As 2023 wrapped, we decided two things about the...

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SPCs Unleashed E7: Reliably meet Customers' needs with Built-in Quality Jan 26, 2024

"You can build a hut on rotten ground, but not a skyscraper"

Niko Kaintantzis 


 

Ali, Niko, Stephan and Mark are on a quest to help agile change agents and particularly SPCs to grow their skills and impact beyond certification. In this episode they share insights from their...

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How do I process empathy interview results as part of a facilitation team? Jan 02, 2024

This is a guest post by Rosemary Astra-Blossom, an amazing woman I've worked with on several recent workshops and events. When she asked for guidance on how to process the results of the interviews as part of a workshop facilitation team, and I responded with "It's hard to describe, I'll have to...

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What do I ask in an Empathy Interview? Jan 01, 2024

This is a republished post from ~2017 that was originally hosted on ericwilleke.com. It is part of a four-part series (part 1, part 2, part 3, part 4) on how to use empathy interviews to prepare for facilitated events with unfamiliar people and teams. - Eric Willeke

The hardest part of preparing...

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Are you ready for your empathy interviews? Dec 31, 2023

This is a republished post from ~2017 that was originally hosted on ericwilleke.com. It is part of a four-part series (part 1, part 2, part 3, part 4) on how to use empathy interviews to prepare for facilitated events with unfamiliar people and teams. - Eric Willeke

Empathy...

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What is an empathy interview? Dec 30, 2023

A customer recently asked how I defined an “empathy interview.” Because she needed to explain it to the leadership team around her, I needed to provide a better answer than my typical stammering about “understanding” and “being ready” and...

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Shaping Agility for fun and... more fun! Oct 25, 2023

A week ago, Mark Richards shared a post introducing the community we’ve been shaping for the last few months. It’s been a really enjoyable collaboration getting to this point, and I can’t wait to explore and experience what it looks like next. As Mark introduced, we’ve...

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Announcing Leading Effective Agile Change Oct 14, 2023

This is a really fun post to write. A couple of weeks ago I posted about my gap year and the reflections on what really drives me. This week I’m excited to put the new Leading Effective Agile Change program out to the world! I'm also a bit nervous, to be honest, and I’ll likely write...

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What a year! Oct 01, 2023

Well, what a year! Last October, I decided it was time to take an extended break for the first time in my career. I wasn't sure when I set out if it would be a sabbatical, a gap year, or permanent semi-retirement. Over the first few months, I decided a year was the right horizon. I committed to...

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Pirate metrics for agile transformations May 17, 2023

While working on my workshop for XP2023 in Amsterdam this morning I was trying to minimize my opinions on metrics and agility into a single sentence. While doing so, I briefly considered a tangential thought about "What would it look like to use the pirate metrics to measure agile...

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